Your new Sundown Audio subwoofer is covered by a 2 year limited warranty if purchased from Car Audio Bargain. This warranty does not cover improper installation, accidental damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications, or any product that has been modified or repaired by anyone other than Sundown Audio. This warranty does not cover burnt voice coils or other damage from to much power - re-cones for most products are available for sale in these cases. Warranty on subwoofers and loudspeakers is NOT transferrable.
All warranty returns must be sent freight prepaid to Sundown Audio and be accompanied by the original sales invoice or receipt. For faster warranty service please contact Sundown Audio to request a return authorization code. At the sole discretion of Sundown Audio your subwoofer will be either repaired or replaced.
If no defect is found and the unit must be shipped back the customer is responsible for return freight, if the unit is truly defective the replaced or repaired unit will be shipped back prepaid. In the event of shipping damage due to improper packaging of the return the customer is liable for the cost of all damages, necessary repairs, or replacement. Be sure to properly pack your return!
Sundown Audio also offers a 5 year guarantee to our customers for a discounted replacement unit. We are so certain of the quality of our equipment that even if you are at fault for causing damage to your subwoofer Sundown Audio will offer you a new unit at a reduced cost compared to MSRP. Contact us via e-mail to take advantage of this offer. As is the case with standard warranty claims the return MUST be sent prepaid and with a copy of the original invoice or receipt.
In no event will Car Audio Bargain be liable for incidental, consequential, or other damages resulting from the use of this product, this includes but is not limited to, damage of hearing, property or person, damage based upon inconvenience or on loss of use of the product, and to the extent permitted by law, damages for personal injury. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. This warranty applies to products sold and used in the United States of America.